FAQs

What does Sheela Technologies do?

Sheela Technologies is a global provider of high-quality business and technology services and is founded by a team of professionals with more than 30 years of combined consulting experience in the USA, UK and India. Right from the inception, our primary objective is to add value to our clients through operational excellence, stewardship and deep domain knowledge.

How do I contact Sheela Technologies?

You can reach us via the following phone numbers and emails addresses
Hyderabad, India:
Tel : 1-312-638-9276
Tel 011-91-40-6453-7853
Chicago, US: 847-840-5000
EMail: info@sheelagroup.com For more information, please visit (Contact Us)

How do I apply for a job at Sheela Technologies?

We constantly are looking for individuals with the following qualities:

• Adaptable
• Attention to detail
• Comfortable in a team setting
• Desire to learn and continuously improve
• Positive attitude and accountable
• Proactive and willingness to take initiative
• Take ownership and pride in their work

For more information, please see visit (Careers)

What services do you provide?

• Data Management Services
• KPO Services
• IT & Software Consulting

For more information, please see visit (Service Offerings)

How will you handle my project?

We are Flexible and would like to design a project plan that works for you, but typically this is how we handle most of our projects.

Trial Period: We have a trial period that will minimize your outsourcing risks. With this, you can evaluate our performance and decide whether you want to outsource your entire project to us.

Project Transition: We implement a ‘Process Knowledge Transfer Methodology' that assures a seamless transition of your project offshore. This will greatly reduce your outsourcing risks. This would include the offshore team working on few pilot projects.

Project Management: You will have a single point of contact who will be responsible for communication and management of the project.

Will outsourcing be cost effective?

Our goal is to provide you with up to 60% in cost reduction compared to doing it onshore using your own resources; however, it’s not just about cost -- Sheela Technologies is more than just cost saving. In addition to the up to 60% cost reduction, we will help you actually increase your revenue with more efficient workflow processes.

What qualifications do your employees hold?

The minimum qualification for recruitment is a college degree. All our employees are college graduates.

For more skilled projects like KPO, our staff holds Masters Degrees in Business Administration, Engineering, Finance, Statistics, Communication and Research.

Do you possess long term viability?

Yes. We are a debt-free company and make sure that we sign agreements/contracts.

How do I pay you?

The preferred method of payment is by wire transfer or by check. For any other mode of payment, please contact our sales people who will help you.

How do I ensure that my data is protected?

We sign a non-disclosure agreement with the client and a non-disclosure bond with our staff. We know that this is pivotal in reducing outsourcing risks.

We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.

Systems do not have external storage devices like floppy/CD drives/USB ports, etc.

All our systems and e-mails are password protected.

Our cabinets are fire-proof and we use an offsite storage facility to store documents.

We have ‘anti-virus' software implemented at both server and client level.

Only employees are allowed access into our buildings through the badge access system. We also have 24 hour armed security. Surveillance cameras are installed throughout the premises.